Insured Clients

Princess Jewelers certified insurance replacement management is ready to assist you with your claim. We have been providing jewelry replacement services to our customers and the insurance industry for over 25 years. We not only understand the insurance process, but understand the emotional attachment to treasured jewelry. For you, our experience ensures competitive pricing, professional efficient service, and the finest quality in custom design and manufacturing.

• If you have a claim number, contact Cindy Brown, 703-255-9600 or (888) 978-3332. Email: replacethis@comcast.net
• Contact your insurance agent and inform them you are working with Princess Jewelers
• If you have received a check, contact our stores, Cindy Brown, Vienna, VA location: 703-255-9600 or Roula, Rockville, MD location: 301-231-6060 to begin the replacement process.

What is typically covered:

• Theft
• Mysterious disappearance
• Damage i.e. chipped stone, missing stones, other damage

All policies are different. Please make sure you contact your insurance agent to determine what is covered. Replacement of lost or damaged jewelry is an ideal time to upgrade your piece.